Terms of Service
The terms under which Renver Systems provides its back-office software to retail operators.
Effective: June 30, 2026
These Terms of Service ("Terms") govern your use of Renver Systems ("we", "us", "Renver"), a cloud-based back-office software platform for convenience-store, gas-station, and similar retail operators. By creating an account or using the service, you agree to these Terms.
If you're using Renver Systems on behalf of a business, you confirm that you have authority to bind that business to these Terms.
1. The service
Renver Systems provides a multi-tenant cloud platform that lets retail operators manage shift reconciliation, cash variance, lottery, fuel, inventory, payroll, scheduling, and related back-office workflows across one or more stores. The service includes the web application, mobile-responsive interfaces, integrations with point-of-sale systems (such as Clover and Verifone), and any documentation or support materials we provide.
We may add, modify, or remove features over time. We'll give you reasonable notice of material changes that affect how you use the service.
2. Your account
To use Renver Systems you must:
- Be at least 18 years old, or the legal age of majority where you live
- Provide accurate and complete account information, and keep it current
- Keep your login credentials secure and not share them with unauthorized parties
- Notify us promptly if you suspect unauthorized access to your account
You're responsible for all activity that occurs under your account, including activity by employees you've granted access (managers, cashiers, etc.).
3. Acceptable use
You agree NOT to:
- Use the service for any illegal purpose or in violation of any law
- Upload viruses, malware, or other harmful code
- Attempt to gain unauthorized access to other tenants' data or our infrastructure
- Interfere with the service's operation, including via denial-of-service attacks or abusive automated requests
- Reverse engineer, decompile, or otherwise attempt to extract source code from the service
- Resell, sublicense, or commercialize the service to third parties without our written consent
- Use the service to send unsolicited communications (spam) or violate others' privacy
We may suspend or terminate accounts that violate these rules, with or without prior notice, depending on severity.
4. Your data
You own your data. Operational data you enter into Renver Systems — shift reports, sales data, inventory counts, employee records, photos, and similar — remains your property. We obtain only a limited license to process this data for the purpose of providing the service to you.
You're responsible for the accuracy of the data you enter and for complying with any laws applicable to your collection or use of that data (including labor laws, tax laws, and privacy laws applicable to your employees and customers).
Our handling of your data is described in our Privacy Policy.
5. Third-party integrations
Renver Systems integrates with third-party services (e.g., Clover, Verifone, payment processors, email providers). When you connect a third-party service, your use of that service is governed by the third party's own terms. We're not responsible for the availability, accuracy, or behavior of third-party services.
6. Fees, billing & trial periods
During our pilot phase, Renver Systems may be offered free of charge to selected operators. As we move toward general availability, we'll publish pricing plans on our website. We'll give you at least 30 days' notice before charging for any paid plan.
When paid plans launch:
- Subscription fees are billed in advance on a monthly or annual basis depending on the plan
- You authorize us (and our payment processor) to charge the payment method you provide
- Fees are non-refundable except as required by law
- We may change pricing with at least 30 days' notice — the new pricing applies to your next billing cycle
7. Termination
You can cancel anytime. Cancellation takes effect at the end of your current billing period. You can export your data before cancellation.
We may suspend or terminate your account if you breach these Terms or if continued use of the service poses a security, legal, or business risk. We'll provide reasonable notice when feasible.
Following termination, your operational data is deleted within 30 days unless retention is required by law. See our Privacy Policy for details.
8. Service availability
We work to maintain reliable, available service, but we don't promise uninterrupted access. We may have scheduled maintenance windows, and unscheduled outages can occur. During our pilot phase we do not provide a Service Level Agreement (SLA). Paid plans may include an SLA — we'll publish details when paid plans launch.
9. Intellectual property
Renver Systems — including the software, brand, logos, documentation, and platform — is our intellectual property. We grant you a non-exclusive, non-transferable license to use the service for your business purposes during the term of your account.
Feedback, suggestions, or ideas you share with us about the service may be used by us without compensation or attribution.
10. Disclaimer of warranties
Renver Systems is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties — express or implied — including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
We don't warrant that the service will be uninterrupted, error-free, or that defects will be corrected. We don't warrant that information returned by integrations (such as Clover or Verifone) is accurate; we pass through what those services provide.
11. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or relating to these Terms or your use of Renver Systems is limited to the greater of: (a) the fees you paid us in the 12 months before the event giving rise to liability, or (b) $100 USD.
We are not liable for indirect, incidental, consequential, special, or punitive damages — including lost profits, lost data, or business interruption — even if we've been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify and hold us harmless from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of: (a) your use of the service, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) inaccuracy or misuse of data you've entered into the service.
13. Governing law
These Terms are governed by the laws of the State of Maryland, United States, without regard to conflict-of-laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Maryland.
14. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll notify you by email and update the effective date at the top of this page. Continued use of the service after a change constitutes your acceptance of the updated Terms.
15. Contact us
Questions, comments, or concerns about these Terms:
These Terms are provided in plain language. They are not a substitute for legal advice. For questions about how they apply to your specific situation, consult a qualified attorney.